Product GuaranteeIn the rare event that there a manufacturing defect (quality of workmanship, sewing) with either our mermaid tails, swimming suits, or monofins, we will either replace or repair the item at no additional cost to the customer. Defective items must be verified prior to receiving a replacement or repair.
What is a monofin?A monofin is a single fin for both feet.
I need help ordering
If you are confused by the online shopping cart, or would just like to talk to a real person, we can help you! Email us
We accept Paypal and all major forms of credit cards through our secure processing system. Payment is due upon checkout. Orders that are abandoned and not paid for will be canceled.
After returning an item, you should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (3 – 5 business days), the time it takes us to process your return once we receive it (1 – 2 business days), and the time it takes your bank, credit card, or other payment method to process our refund request (5 to 10 business days). (Paypal refunds are instant).
Do you ship to my location?
Yes! We ship worldwide.